Whether you bring yourself, a family member brings you, or you are brought to the hospital by ambulance, you will first speak with a nurse about why you are here. The first nurse that you will speak with is called the triage nurse. He/she is the nurse that records why you are here, medications you take and important information about your past medical history. This nurse will assess the severity of your injury or illness based on a 5 level triage acuity scale, recommended by the Emergency Nurses Association and the American College of Emergency Physicians.
After triage you may be asked to wait in the emergency waiting room. You may wonder why you might be asked to wait for emergency care. Sometimes seriously ill patients or trauma victims with serious health problems or injuries require immediate and extensive treatment. Many of these patients arrive by ambulance and enter through the rear door of the emergency department. These are life-threatening situations and are priority for the emergency staff. It is important that you know patients are called into the treatment area based on severity of illness or injury - determined at triage. You may see patients who arrived later than you being treated before you. Rest assured that these decisions are carefully weighed, and we are considering everyone's best interest. All patients are important to us, but those with the most life-threatening or life-altering illnesses must be seen first.
